We are aware that the glass products are fragile treated, We pack them carefully and check them before sending. However, if a problem arises with this specific category of product, we inform you that we will always be on the customer's side, on your side. We will personally follow the problem that you will signal and resolve on a case -by -case basis. We ask for maximum collaboration your part, we put the professionalism of our 28 years of activity in this sector. Once the package is sent, the responsibility for the delivery falls EXCLUSIVELY in the head of the courier courier and no longer to the seller. part of the seller there will be maximum willingness to manage any disputes that arose from delays, missed deliveries or stocks. However, we highly recommend that you Contact the Dest.